Your Consultation
When contacting Couples Therapy Melbourne, could you please advise the following:
- Have you been referred to a specific practitioner and the name of that practitioner.
- Who referred you to our practice?
You do not need a referral for any of our services, however if a referral and/or health care plan is required, you may wish to claim a rebate through Medicare.
Client Registration
We ask that registration is completed online before your first session.
Registration will include your medical history; by knowing all of the details about your condition, this will help us to plan and determine a diagnosis, a specific clinical decision, treatment selection, education and prevention strategies.
If you’re unable to complete your registration online, please arrive 10 minutes before your first consultation to allow sufficient time to complete.
Private Health Fund
Couples Therapy Melbourne are registered with private health insurance providers in Australia. If you have private health insurance you may be eligible to claim rebates on psychology services.
Rebates available are dependent on individual cover and you are encouraged to call your health provider prior to your appointment to obtain a quote.
We can process your private health claim in person via our HICAPS machine. You will then be required to pay the remaining out-of-pocket amount.
Please be aware you cannot use your private health insurance if you are already accessing Medicare rebates for your session.
Medicare and Mental Health Care Plans
If you have a Mental Health Care Plan from your GP, Medicare provides a $77.70 or $88.25 rebate towards the total cost. Clients are eligible to receive a total of 10 individual sessions per year. This is based on Government budget allocation and is not representative of how many sessions a patient may need.
You may only claim from either Medicare or a private health fund for each session. Private Heath will not contribute towards the ‘gap’ between the Medicare rebate and the consultation fees. Your receipt will have a code specific to either Medicare or Private Health depending on your requirement.
TAC, Workcover and VOCAT
Clients with an accepted TAC or Workcover claim do not have to pay any out of pocket expenses. Our psychologists are registered to provide psychological assessment and treatment for TAC and Workcover patients. The number of sessions is dependent upon the type of claim you have.
If an order of assistance for expenses not yet incurred has been made through the Victims of Crime Assistance Tribunal (VOCAT), an invoice or receipt will need to be filed with the Tribunal after your session.






